Welcome to Indigitech
These Terms & Conditions (“Terms”) govern your access to and use of the Indigitech website, products, services, software solutions, digital marketing services, training programs, and related offerings.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website and services.
1. Definitions
Throughout these Terms:
- “Company”, “We”, “Us”, or “Indigitech” refers to Indigitech and its representatives.
- “Client”, “User”, or “You” refers to any individual, business, organization, or entity accessing our website or purchasing our services.
- “Services” include website development, software development, mobile app development, AI solutions, digital marketing, SEO, branding, consulting, training, support, and related services.
2. Acceptance of Terms
By accessing our website, submitting inquiries, requesting quotations, purchasing services, or engaging with Indigitech, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
3. Services Offered
Indigitech may provide services including but not limited to:
- Website Design & Development
- E-Commerce Development
- Mobile Application Development
- AI & Automation Solutions
- Digital Marketing
- Search Engine Optimization (SEO)
- Social Media Marketing
- Branding & Creative Services
- Business Technology Solutions
- Software Development
- Corporate Training Programs
- Technical Consulting
Service availability may change without prior notice.
4. Quotations and Proposals
All quotations, proposals, and project estimates provided by Indigitech:
- Are valid for a limited period unless otherwise specified.
- Are based on information provided by the client.
- May be revised if project requirements change.
- Do not constitute a binding agreement until accepted by both parties.
5. Project Scope and Deliverables
Project deliverables shall be defined in the approved proposal, agreement, purchase order, or project documentation.
Any additional requirements not included within the original scope may be treated as a separate project or change request and may incur additional charges.
6. Client Responsibilities
Clients agree to:
- Provide accurate information.
- Submit required content, images, credentials, and materials on time.
- Review and approve deliverables promptly.
- Maintain backups of their own data.
- Ensure legal ownership of supplied content.
Project timelines may be affected by delays in receiving required information from the client.
7. Payments and Billing
Payment Terms
Clients agree to pay all fees according to the agreed payment schedule.
Payments may include:
- Advance deposits
- Milestone payments
- Monthly retainers
- Subscription fees
- Maintenance charges
Failure to make payments may result in project suspension or service termination.
Late Payments
Indigitech reserves the right to:
- Suspend ongoing work.
- Withhold deliverables.
- Delay deployment.
- Terminate services after repeated payment defaults.
8. Refund Policy
Unless otherwise stated in a signed agreement:
- Payments made for completed work are non-refundable.
- Deposits and advance payments are generally non-refundable.
- Refund requests will be reviewed on a case-by-case basis.
Customized software, development, design, and marketing services are not eligible for automatic refunds once work has commenced.
9. Intellectual Property
Client Ownership
Upon full payment and unless otherwise agreed:
- Clients may receive ownership rights to approved deliverables.
- Ownership transfer may be subject to project-specific agreements.
Company Ownership
Indigitech retains ownership of:
- Proprietary tools
- Frameworks
- Templates
- Internal methodologies
- Source libraries
- Training materials
- Intellectual property developed independently
10. Website Development Services
For website projects:
- Clients are responsible for content accuracy.
- Domain and hosting ownership depends on the service agreement.
- Third-party software licenses may require separate purchases.
- Ongoing maintenance may require a separate support agreement.
Indigitech is not responsible for outages caused by third-party providers.
11. Digital Marketing Services
Digital marketing results may vary based on:
- Market competition
- Industry conditions
- Advertising budgets
- Consumer behavior
- Search engine algorithm changes
Indigitech does not guarantee:
- Specific rankings
- Guaranteed leads
- Guaranteed sales
- Guaranteed revenue increases
Marketing performance depends on numerous external factors beyond our control.
12. AI Solutions and Automation Services
AI-based solutions are designed to improve efficiency and automation.
Clients acknowledge that:
- AI-generated outputs may contain inaccuracies.
- Human review may be necessary.
- Results are not guaranteed to be error-free.
Indigitech shall not be liable for decisions made solely based on AI-generated content.
13. Training Programs
Training services are provided for educational purposes.
Indigitech does not guarantee:
- Employment opportunities
- Certifications from third-party organizations
- Business outcomes
- Specific financial results
Participant success depends on individual effort and implementation.
14. Confidentiality
Both parties agree to maintain confidentiality regarding:
- Business information
- Trade secrets
- Project details
- Technical documentation
- Client data
Confidential information shall not be disclosed without written permission unless required by law.
15. Limitation of Liability
To the fullest extent permitted by law, Indigitech shall not be liable for:
- Indirect damages
- Consequential losses
- Business interruptions
- Lost profits
- Data loss
- Reputation damage
Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.
16. Third-Party Services
Projects may involve third-party providers such as:
- Hosting providers
- Domain registrars
- Payment gateways
- Advertising platforms
- Cloud service providers
- Software vendors
Indigitech is not responsible for service interruptions, policy changes, or failures caused by third-party providers.
17. Website Usage Restrictions
Users shall not:
- Attempt unauthorized access.
- Distribute malware.
- Interfere with website operations.
- Copy proprietary content without permission.
- Use the website for unlawful purposes.
Violation of these restrictions may result in access termination.
18. Privacy
Use of our website and services is also governed by our Privacy Policy.
By using our services, you consent to the collection and processing of information as described in our Privacy Policy.
19. Service Suspension or Termination
Indigitech reserves the right to suspend or terminate services if:
- Terms are violated.
- Payments remain overdue.
- Fraudulent activity is detected.
- Illegal activities are conducted using our services.
20. Force Majeure
Indigitech shall not be liable for delays or failures caused by events beyond reasonable control, including:
- Natural disasters
- Internet outages
- Government actions
- Pandemics
- Cyber attacks
- Power failures
21. Indemnification
Clients agree to indemnify and hold harmless Indigitech from any claims, liabilities, damages, or expenses arising from:
- Misuse of services
- Violation of laws
- Intellectual property infringement
- Unauthorized content provided by the client
22. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in India.
23. Changes to Terms
Indigitech reserves the right to modify these Terms & Conditions at any time.
Updated versions will be published on this page and become effective upon posting.
24. Contact Information
For questions regarding these Terms & Conditions, please contact:
Indigitech
Email: info@indigitech.in
Website: www.indigitech.in